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IT Experts Podcast with Ian Luckett

Aug 30, 2021

To start, I share a brief summary of how Phil and I connected and then Phil went on to introduce himself, what he does and who he helps. 

Phil shares that they specialise in looking at customers’ usage of Microsoft 365, having noticed that there is a lot of underutilisation of the app and people are leaving value...


Aug 23, 2021

The podcast episode is called Beyond Awesome: Creating Systems for Success and in this episode, there is much vulnerability from me.

We begin the episode with myself sharing personal things like my story and who I am outside of the IT Experts Community. I also shared with Jason and Heather where I came from, why I’m...


Aug 16, 2021

I love to work in a collaborative manner with the members of the IT Experts community, but sometimes we need a bit of “Tough Love!

In this episode, I am telling you frankly to stop selling the tech in your MSP and check out this short sharp blast on what you should do instead and more importantly how to change your...


Aug 9, 2021

The SDC Channel Summit was a one-day summit including a series of 50-minute roundtable sessions educating MSPs on the key issues they face as they look to be a partner in their customers’ digital transformation journey. I’m proud to have been part of this event and do the keynote speech on how to build...


Aug 2, 2021

You may know that we have an amazing team based in the Philippines. I get asked a lot about my team, what we do, how we work and how we make it a great team?

I start this show by sharing some brief details about my team and how I want them to feel part of the business, not only with the successes but also with the...