Oct 6, 2023
Here are our top three tips to help you get out of your own way:
1. Be Consistent and Build a Great Simple Plan:
We've all heard it before, but consistency is truly the key to success. This mantra applies more than ever in the MSP world. The marketplace can be unpredictable, and technology is perpetually evolving. Focusing on a well-structured plan, being consistent in your approach and staying accountable will set you on the right path. Remember, the beauty often lies in simplicity. You don't always need an elaborate strategy. Sometimes, all it takes is a clear, uncomplicated plan that you adhere to consistently. This combination not only ensures that you stay the course but also provides a clear vision for your team.
2. Be Purposeful and Deliberate Every Day:
Every day presents a fresh set of challenges. Some are foreseeable, while others catch us off guard. The trick is to be deliberate in your actions and to be prepared. Avoid the temptation of being reactive. Instead, take a proactive stance. This means being intentional with your daily goals and tasks, ensuring every step you take aligns with your overarching strategy. When we act with purpose, we're not merely responding to situations. We're strategically manoeuvring through them, always keeping the end goal in sight.
3. Build the Best Team That You Can Afford:
Your team is the backbone of your MSP business. Their skills, dedication, and passion can propel you forward or hold you back. That's why it's crucial to invest in building the best team your resources allow. Start by mapping out a skills matrix. Understand where each team member is now and where you need them to be in the future. Once you've got this in place, you can identify the training and support they need to get there. Unfortunately, the journey also sometimes means making tough calls. If you find yourself dealing with poor performers, it's essential to address the issue head-on. Either invest time in improving their performance or make the difficult decision to let them go. Negativity and toxicity have no place in a thriving MSP business and can impact the culture, morale and engagement of your wider team
In addition to these tips, I suggest tuning in to Matt Newton's story in Episode 150. As an Ex-7 figure MSP business owner, his journey emphasises the importance of connecting to your WHY, and it's a must-listen. Also, Episode 120 with Nigel Moore delves into the ever-important topic of mental health, shedding light on the barriers holding many back. It's a touching narrative that reminds us that it's okay not to be okay.
Before signing off, I'd like to extend an invitation. If anything we discussed today resonates with you and you feel you could use a hand or merely wish to chat, do reach out. The intention is not sales-driven but purely to support our MSP community. Whether that means connecting you with other industry giants like Richard Tubb, Paul Green, or Mark Copeman, or directing you to our MSP Growth Hub. Our priority is to help you get the assistance you need, when you need it.
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Until next time, look after yourself and I’ll catch up with you soon!